![IoT in customer service](https://www.enghouseinteractive.com.au/wp-content/uploads/2023/05/blog-iot-in-customer-service-1024x282.jpg)
Across many sectors there’s a growing understanding of the importance of the Internet of Things (IoT) in customer service. For the first time IoT-equipped smart devices are now communicating automatically, without human involvement. They are sharing real-time data on everything from power consumption to environmental information and even requests for service. For example, smart printers now message manufacturers when they…
Helen BillinghamMay 19, 2023