Over its more than thirty years of operation, Enghouse Interactive has cemented strong and enduring partnerships with numerous top-tier platform and service providers in the Information Technology and Telecommunications fields. These partnerships enable Enghouse to continuously innovate and grow through cooperative development and a dedicated channel sales strategy. We are proud to showcase here the outstanding partners who help us deliver industry-leading contact centre solutions to businesses across Asia Pacific.
BayCom
BayCom is a 100% locally owned company that’s been designing innovative and robust solutions for New Zealand businesses nationally for almost a decade. The company was created with a clear focus: to understand clients’ specific business requirements then design and build a solution that makes them more efficient, more productive and more profitable.
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Brennan IT
Working fast, proactively and strategically as a trusted Managed Services Provider, Brennan IT can take away the burden of mundane day-to-day tasks, protect your organisation from security threats, manage your IT infrastructure and workloads – and help you to achieve a lot more.
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Datacom
With 50 years’ experience in technology, Datacom has grown to be one of Asia Pacific’s leading locally-owned IT-based service providers, operating across New Zealand, Australia, Malaysia and the Philippines.
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Dimension Data (NTT)
Dimension Data, a member of the NTT Group, uses the power of technology to help you achieve great things in the digital age, accelerating your ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity – delivering wherever you are, at every stage of your technology journey.
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Ensyst
A Microsoft and Citrix focused IT systems integrator and managed service provider, Ensyst delivers award-winning IT and cloud services and solutions. At the forefront of technology innovation, Ensyst delivers to customers the business outcomes they need.
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Ericom
Ericom comes with a deep understanding of voice, video, data and mobile, and looks forward to putting that insight to good use for your business.
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Expert Systems
ESi has been focused on Telecommunication Solutions in Asia-Pacific since early 90s, providing the best unified communications platforms that help enterprises to communicate and manage their services effectively and efficiently.
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Generation-e
Claiming a place as an Australian authority in unified communications, advanced audio visual and cloud technologies, Generation-e aims to positively transform the modern workplace experience through technology solutions that enhance people’s ability to securely and productively meet, collaborate and share, wherever they are, and on whatever device they choose.
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IComm
IComm is a Microsoft Gold Partner and one of Australia’s leading Skype for Business and Microsoft 365 specialists, providing a complete cloud migration strategy including cloud infrastructure management. IComm’s solutions are comprehensive and versatile enough to render any combination of sophisticated hardware, software, consultancy, engineering and technical execution.
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Insync Technology
Insync is dedicated to becoming a true, valued partner with our customers – to help them embrace modern productivity tools and platforms to transform their businesses, schools or governments to achieve more.
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Integrated Communications Group
ICG provides comprehensive computer telephony (CT) solutions for diverse business sectors to support customers’ ever-changing telephony needs. ICG is headquartered in Hong Kong with regional offices in China, Taiwan, Philippines, Malaysia, Indonesia, Singapore and Thailand
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Interlinked
Established in 2002, Interlinked is a leading and respected information technology solutions provider for businesses across Australia, focusing on delivering comprehensive and effective Managed Services across Cloud and Infrastructure, Network Solutions, Business Continuity, Unified Communications and Digital Consulting.
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IT APPS
IT APPS is not simply a system integrator, but a consultant to their clients. Through connected offers of a comprehensive portfolio of technology services and products across digital channels, contact centers, mobility, AI and analytics, IT APPS creates new ways to win the hearts of all customers in the market.
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Lexel
Lexel is one of the largest privately-owned providers of ICT services and solutions in New Zealand. With extensive expertise in services and ICT solutions, Lexel consistently delivers on both quality and innovation. Across both New Zealand and Australia, customers can rely on Lexel’s commitment to service excellence, every time.
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Modality Systems
Modality Systems is an award-winning communications and collaboration services specialist, helping global organisations realise and extend the business value and transformational impact of Microsoft’s evolving communications and collaboration suite.
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MOQdigital
MOQdigital’s advice, integration and operational services allow customers to achieve business outcomes faster while getting the most out of their technology investments.
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NEC
NEC has built a sophisticated technology and anything-as-a-service company which brings together the best technology and the best people to ensure customers capture maximum value from their IT and networking investments. NEC connects people through reliable communication infrastructure while also helping to keep communities safe and secure with intelligent surveillance systems and the world’s leading biometrics identification technologies.
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Nexon
With customers at the centre of their operations, Nexon aims to help clients run their business better, acting as an integral part of their team in all IT matters. From network, cloud services, unified communications, business solutions and digital workspace, right through to desktop and day-to-day support, Nexon takes the necessary steps to transform an organisation, enabling sustainable growth and pathways for innovation.
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Prosum
Prosum is a leading supplier of telephony, data, unified communications and contact centres, helping businesses of all sizes and across all industries in Melbourne and throughout Australia.
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Qtec
Qtec claims to deploy the world’s best tools for collaboration, communication and connectivity to enable your business to engage seamlessly with everyone that’s important to you.
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Spark
Spark’s aim is to be here to help you connect to your customers using amazing technology, solutions, partners and people.
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Telesmart
Telesmart designs and supports outstanding business communication solutions by providing bespoke solutions using in-house experts. Telesmart can also help you leverage Cloud Calling for Microsoft Teams.
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Telstra
A leading Australian telecommunications and technology provider, Telstra offers a full range of communications services, competing in all telecommunications markets.
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Uplinx Advanced Services
Uplinx Advanced Services is a trusted systems integrator formed by leading industry experts offering consulting services on advanced Cisco and Microsoft solutions and providing systems and network integration as well as support and maintenance services to the Australian marketplace. Uplinx applies their expertise and experience in unified converged networking, security, IP Telephony and Contact Centre technologies and their skills in consulting, integration and managed services to create customised client solutions.
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Voitec
Voitec is a Software Distributor and Services business, specialising in Contact Centre (cloud and on premises) and Voice over IP Switchboard Attendant Consoles, positioning themselves as a support network to System Integrators and providing specialised skills in this niche area. With Voitec’s expertise and support, Solution Providers can confidently approach opportunities with the required skill and know-how to win and maintain customers.
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What We Do
We are the world’s most reliable contact centre technology provider. Our global brand is built on our track-record of consistently honouring our commitments – to our customers, our staff and our shareholders. Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENGH), is a leading global provider of contact centre software and service solutions that deliver enhanced customer service and transform the contact centre from a cost centre into a powerful growth engine. Our Practices and Solutions enable businesses to leverage meaningful, daily customer interactions to extract key insights used to deepen customer loyalty and uncover new opportunities to add value, profitably.
Supporting over 10,000 customers, in 120+ countries, Enghouse Interactive works within any local regulatory environment and supports any telephony technology, whether deployed on premises or in the Cloud, ensuring that our customers can be reached by their customers – anytime, anywhere, and via any channel.
