Professional Services

Implementation of our comprehensive product portfolio is taken care of by our Professional Services team.

Using their skills and experience with the NEC, Microsoft, CISCO, and Avaya platforms the Professional Services team will execute the installation of your chosen solution to the highest standards. We work within a defined framework to deliver our solutions, and the Professional Services team will tailor this framework to suit your organisation’s requirements, enabling us to provide the right level of service to ensure a successful outcome.

Project Management

Our Project Management team has extensive experience of coordinating and managing project activities between customers, partners and our Professional Service team for many sizes and types of organisation. Working within the Prince 2 framework, our Project Management team applies a consistent but flexible approach that supports the effective progress of each project to successful completion. Our projects include complex infrastructure and platform upgrades, migrations and custom application and integration development, plus deployment for many sectors within APAC.


Enghouse Interactive Implementation Specialists ensure that every solution is implemented to maximise your investment.  With many years of hands-on experience working with a wide range of customer and contact centre environments, you can be confident your implementation will be a smooth one.

Upon project completion, our skilled Technical Support Specialists are available 24×7.  Our high quality Technical Support Team will ensure that your Enghouse solution will continue to run at peak performance allowing you to focus on running your business.