Case Studies

Enghouse Interactive’s wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premium-based through to private, public or community cloud – and even hybrid requirements. Take a look at our platform collateral to learn more.

Enghouse CCaaS and Enghouse Recording

“As Microsoft relies on its Partner ecosystem to provide contact centre recording and reporting, we needed to find a certified Microsoft Teams contact centre provider to enhance our Teams solution. Enghouse was the one we chose.” Robyn Compton, Member Services Manager, Foresters Financial.

Contact Centre and Quality Management

Contact Centre and Quality Management

Knowledge Management

"I have nothing but admiration for the service and support we get from Enghouse. We have had a long association with Enghouse (6 years) and we have always loved how the Enghouse team is so passionate and responsive in helping us grow with the tools they provide. It’s a huge benefit for us that the full Enghouse portfolio has so much potential for our future growth."

Bruce HorsefieldHead of Customer and Business Support at Greater Wellington Regional Council