Boost productivity of your team with click-to-dial and screen pop
Giving your staff information on the specific customer that they’re speaking to can dramatically improve customer satisfaction. Many organisations today are taking advantage of CTI software to improve the productivity of their sales or service agents, enhance the customer experience, increase customer loyalty and ultimately to generate additional revenue.
Combining telephony with the rich customer data in your CRM system such as Salesforce or Microsoft Dynamics instantly provides you with an end-to-end solution that helps you to sell more, serve better and grow faster.
CRM Connect integrates directly into your CRM, which means fewer clicks for agents, and a single, consolidated repository of customer information for increased efficiency.