Interaction Recording: Call, Screen and Text
Enghouse Interactive Quality Management Suite is an affordable, feature-rich multi-channel recording and quality monitoring solution that is utilised by businesses of all sizes across the world for compliance, security and improving service levels. Designed to be easy to use and fast to deploy, the solution is neither expensive nor complex making it the perfect choice whatever your requirements.
As a modular ‘pay-for-what-you-need’ system, you can add licenses and features, such as screen recording, text recording or agent evaluation, when the time is right for you.