Whether you need to provide a personalised, informed service through a specialised operator centre, or a multi-channel, multi-site contact centre, we have the knowledge, the products, the partners and the deployment expertise to deliver the right solution to meet all your requirements – now, and into the future. Our highly experienced staff are passionate about helping our customers to deliver a top quality customer experience, and we take pride in ensuring you get the solution that works best for both your business and your CX needs.
Our solutions scale from a single site call reception console, to multi-tenanted, multi-channel contact centres with more than 10,000 users. Uniquely in this market, we also support the full range of deployment methods; from premises-based, through to private, public or community cloud and even hybrid requirements.
With more than 1 million agent seats handling over 1 billion interactions through our systems daily, Enghouse Interactive is one of the biggest providers of customer contact solutions in the world.