Cloud-based services are all the rage. But, there are key considerations to keep in mind when considering a move to the cloud. Hear from experienced industry insiders about to what to do, and just as importantly what not to do… so that your migration is simple, cost-effective and delivers what you expect it to.
By looking at real world scenarios you will....
Understand the biggest business drivers for the cloud
Learn about recent contact centre migrations and see if expectations and goals were met
Understand surprises/challenges that arose, and how they were overcome
Get recommendations on how to move to the cloud
Hear from our experts on important contact centre trends to keep in mind
We are the world’s most reliable contact centre technology provider. Our global brand is built on our track-record of consistently honouring our commitments – to our customers, our staff and our shareholders.
Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENHG), is a leading global provider of contact centre software and service solutions that deliver enhanced customer service and transform the contact centre from a cost center into a powerful growth engine. Our Practices and Solutions enable businesses to leverage meaningful, daily customer interactions to extract key insights used to deepen customer loyalty and uncover new opportunities to add value, profitably.
Supporting over 10,000 customers, in 120+ countries, Enghouse Interactive works within any local regulatory environment and supports any telephony technology, whether deployed on premises or in the Cloud, ensuring that our customers can be reached by their customers – anytime, anywhere, and via any channel.