Global Advanced Services – Overview

Global Advanced Services provide solutions to Enghouse customers to enable automation of processes within their business.

The automation of processes within a business:

?reduces costs
?saves time
?provides superior customer service
?gives you a competitive advantage

The automation of processes within a business - Enghouse Interactive

Global Advanced Services – Solutions

Some examples of customised solutions that the Global Advanced Services team can provide are:

?Screenpop and dial from your CRM
?Interactive Voice Response – IVR
?Outbound Call Solutions
?Workforce Management