Global Advanced Services – Overview

Global Advanced Services provide solutions to Enghouse customers to enable automation of processes within their business.

The automation of processes within a business:

  • reduces costs
  • saves time
  • provides superior customer service
  • gives you a competitive advantage
The automation of processes within a business - Enghouse Interactive

Global Advanced Services – Solutions

Some examples of customised solutions that the Global Advanced Services team can provide are:

  • Screenpop and dial from your CRM
  • Interactive Voice Response – IVR
  • Outbound Call Solutions
  • Workforce Management