Quick Learn Videos
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![]() | Communications Centre | Reduce call wait times and abandons, and improve your Service Level at your busiest times |
![]() | Communications Centre | Learn how to capture your customer ID and shave 15 sec off each call |
![]() | Communications Centre | Learn how to program upcoming holiday dates and automate your queue schedule |
![]() | Communications Centre | Maintenance when Agents Leave |
![]() | NEW: Enghouse CCaaS* | Setting up your Mini Wallboard |
MORE... | Register below for access to our Training User Group watch on-demand sessions |
*Enghouse CCaaS (pronounced “C-Cass”) is Enghouse’s cloud or Contact Centre as a Service solution
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Quick Learn Videos
WHAT’S COMING
![]() | WHAT'S NEW | Web Chat new features |
![]() | COMMUNICATIONS CENTRE STANDARD REPORTS | Detailed vs Historical Reports |