Tag

Teams migration

Risk Management image - Microsoft Teams office meetingCloud Contact Center, CCaaS, Remote Working, WFHCommunications CentreContact centre, Multi-channel, Omni-channelCX, Customer Experience, Customer Service, SupportDigital TransformationMicrosoft Teams

4 Steps to Mitigating Risk in your Teams Contact Centre Migration

4 Steps to Mitigating Risk in your Teams Contact Centre Migration With Teams adoption fast outpacing all other UC and collaboration platforms, more and more businesses are looking seriously at its feasibility for their own needs. If you’re one of them, DON’T leave your contact centre behind! A Teams environment adds huge benefits to the contact centre, arguably even more…
Barbara Stuart
May 25, 2021