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Teams migration Archives - Enghouse Interactive

Cloud Contact Center, CCaaS, Remote Working, WFHCommunications Centrecontact centre, multi-channel, omni-channelCX, Customer Experience, Customer Service, Supportdigital transformationMicrosoft TeamsPartners

4 Steps to Mitigating Risk in your Teams Contact Centre Migration

With Teams adoption fast outpacing all other UC and collaboration platforms, more and more businesses are looking seriously at its feasibility for their own needs. If you’re one of them, DON’T leave your contact centre behind! A Teams environment adds huge benefits to the contact centre, arguably even more than the rest of your business, so this is worth exploring.…
Barbara Stuart
May 25, 2021