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eGuide

Native Microsoft Teams Integration Guide

If you're thinking about integrating Microsoft Teams with your contact centre, this eGuide is for you. Learn about:


  • The benefits of integrating your contact centre with Microsoft Teams
  • The options to integrate your contact centre solution with Microsoft Teams

Enable Microsoft Teams for your Contact Centre. Watch Video

A native contact centre for Microsoft Teams

 

A Microsoft Teams contact centre from Enghouse is natively integrated with Microsoft Teams, unifying your business for immediate, tangible results.

Enghouse Interactive is in the top 1% of elite Microsoft solution providers. As a Microsoft Gold Certified Partner and a member of Microsoft’s Technology Adoption Program (TAP) for Lync, Skype and Teams, we’ve worked with Microsoft for nearly two decades at the forefront of communications technology with customers all around the world trusting us to deploy leading-edge contact centres in a Microsoft environment, no matter how complex their vision.

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The Collaborative Contact Centre 


Leverage your investment in Microsoft Teams technology and embrace its phenomenally successful collaboration for your own customer communications. Select from Enghouse’s world-beating portfolio of complementary fully-integrated solutions to expand your contact centre capabilities.

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Request a demo of Enghouse CCaaS.

 

Backed by the world's largest CX portfolio and an extensive range of back-office integrations, you can look forward to discovering a suite of benefits that will scale and adapt with your business growth.

About Us

We are the world’s most reliable contact centre technology provider. Our global brand is built on our track-record of consistently honouring our commitments – to our customers, our staff and our shareholders.

Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENHG), is a leading global provider of contact centre software and service solutions that deliver enhanced customer service and transform the contact centre from a cost center into a powerful growth engine. Our Practices and Solutions enable businesses to leverage meaningful, daily customer interactions to extract key insights used to deepen customer loyalty and uncover new opportunities to add value, profitably.

Supporting over 10,000 customers, in 120+ countries, Enghouse Interactive works within any local regulatory environment and supports any telephony technology, whether deployed on premises or in the Cloud, ensuring that our customers can be reached by their customers – anytime, anywhere, and via any channel.

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