Tech Clinic Webinar:

The Future of an Omnichannel Contact Centre with Microsoft Teams

Build a Collaborative Contact Centre with Microsoft Teams

We recently hosted a series of three technical clinics to answer any questions you may have over your contact centre migration with Microsoft Teams.

Whether you're an existing Skype for Business user, or on another PBX, or recently migrated Teams user, these sessions are designed to provide you with the opportunity to hear from our contact centre Microsoft Teams experts.

Session 1. How does an Enghouse contact centre with Microsoft Teams work?
PRESENTERS: Phil Robson and Carina Tu

Session 2. Things to consider when migrating your contact centre to Microsoft Teams
PRESENTERS: Richard Winterburn and Andrea Chiplin

Session 3. The Future of an Omnichannel Contact Centre with Microsoft Teams
PRESENTERS: Tony Athanasiou and Anna Stokes

Each session lasts 30 minutes.

Watch On Demand.

Video: The Benefits of Moving your Contact Centre to Microsoft Teams 

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About Us

We are the world’s most reliable contact centre technology provider. Our global brand is built on our track-record of consistently honouring our commitments – to our customers, our staff and our shareholders.

Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENHG), is a leading global provider of contact centre software and service solutions that deliver enhanced customer service and transform the contact centre from a cost center into a powerful growth engine. Our Practices and Solutions enable businesses to leverage meaningful, daily customer interactions to extract key insights used to deepen customer loyalty and uncover new opportunities to add value, profitably.

Supporting over 10,000 customers, in 120+ countries, Enghouse Interactive works within any local regulatory environment and supports any telephony technology, whether deployed on premises or in the Cloud, ensuring that our customers can be reached by their customers – anytime, anywhere, and via any channel.

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