WEBINAR

First Look – True Native Operator Console for Microsoft Teams

Recorded 5th October 2023

The front door to your business deserves the best. Collaboration is now firmly embedded into business communications, with Microsoft Teams the acknowledged leader – and now this is available for Operators with true native integration.

Join Enghouse Interactive’s solutions expert Peter Fedarb to explore the advances and benefits a true native operator console for Microsoft Teams can deliver to your business.

Agenda

  • Introduction to the Enghouse True Native Operator Console
  • Demonstration of seamless Integration with Microsoft Teams
  • A close look at advanced Operator features, including supervised transfer, blind transfer and the ability to park/unpark calls

About Us

Enghouse Interactive

We are the world’s most reliable contact centre technology provider. Our global brand is built on our track-record of consistently honouring our commitments – to our customers, our staff and our shareholders.

Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENHG), is a leading global provider of contact centre software and service solutions that deliver enhanced customer service and transform the contact centre from a cost center into a powerful growth engine. Our Practices and Solutions enable businesses to leverage meaningful, daily customer interactions to extract key insights used to deepen customer loyalty and uncover new opportunities to add value, profitably.

Supporting over 10,000 customers, in 120+ countries, Enghouse Interactive works within any local regulatory environment and supports any telephony technology, whether deployed on premises or in the Cloud, ensuring that our customers can be reached by their customers – anytime, anywhere, and via any channel.