Watch this webinar as Enghouse Interactive and CX Central discuss the considerations every company needs to make when reviewing their contact centre solution.
Introduced by Justin Tippett, CEO of independent Australian contact centre consultancy CX Central, this webinar provides a comprehensive look at the good, the bad and the potentially ugly of both Cloud and On Premises scenarios for contact centre. Presenter John Cray, VP of Product Management at Enghouse Interactive, manages a large portfolio of both Cloud and On-Prem contact centre solutions. John and Justin are each in the rare position to be able to offer an informed and unbiased commentary on BOTH sides of this discussion.