Enghouse Interactive Events

Find Enghouse Interactive at seminars, trade shows, and conferences around the world. Browse our events and use the links to learn more.

Wednesday 11th March 2015

Customer Services 2015: Delivering Value and Excellence in the Public Sector - Cavendish Conference Centre, London

Providing high quality customer services is vital within the public sector, and with customers today growing even more demanding than ever, organisations need to enhance their use of technology across inter-connecting agencies, departments and partnerships to achieve and sustain high quality customer services. Enghouse Interactive are one the main headline sponsors at the Customer Services 2015: Delivering Value and Excellence in the Public Sector, event organised by Inside Government. Jeremy Payne, International VP Marketing, will delivery the keynote presentation - Delivering Customer Contact Excellence in the Public Sector , at 10:20am The main points of discussion will be;

  • Proactive Customer Engagement – what is it? And why you should care
  • Empowering your customers to self-serve, customer don’t need to talk to an agent
  • One size does not fit all – delivering a service tailored to the citizen
  • Consolidate your services – Connecting your entire organisation
  • Manage performance – Improve service
If you are in the Public Sector and looking to achieve and provide excellence in customer services - click Register to attend.